Order Specialist

The Order Specialist is responsible for performing daily customer order management tasks that ensure timely, accurate processing of orders and organization of the stockroom. This position partners with the General Manager and Store Managers to ensure the stockroom is neat, safe and organized. This is a part-time, customer-facing role that requires upselling and engaging with Walk In customers in a fast-paced retail location.

What You Will Do

Pulls and prepares customer orders for pickup, ensures the quantity of customer orders are evaluated each day for successful execution, communicates and follows up with customers on issues regarding their orders, and manages the stockroom to ensure it is organized and well-maintained.

Why It Might Be a Fit

The ideal candidate will have strong computer skills, enjoy engaging with people and connecting with customers, possess focused attention to detail and solid organizational and prioritization skills, and be able to make strategic and effective decisions in the best interest of our customers and our company.

Requirements

• College degree preferred
• 2-5 years inventory experience preferred
• Strong computer skills
• Enjoys engaging with people and connecting with customers
• Focused attention to detail and solid organizational and prioritization skills
• Proven communication and coaching skills
• Ability to make strategic and effective decisions
• Minimum 10-15 hours a week
• Weekend Availability required
• Understands retail is an ever-changing industry and requires flexibility in scheduling
• Must be at least 18 years of age

Benefits

• Rewarding pay
• Competitive health, dental, and vision plans
• 401(k) retirement savings plan
• Unique benefits website
• Competitive sick pay and PTO plan
• Basic life insurance
• Disability insurance options
• Accident insurance
• Critical illness insurance
• Hospital indemnity insurance
• Flexible spending accounts (FSAs)
• Parental leave policies
• Adoption and surrogacy assistance
• Fertility & maternity support program
• Paid holidays
• Gym membership discounts
• Qualified transportation benefits program
• Discounts on products and services
• Service awards and retirement gifts
• Employee recognition and awards