Role OverviewThe OSINT Platform User Support Specialist 2 will provide POSTMAN software familiarization and discovery tradecraft support to Intelligence Community users, helping them search for and retrieve relevant data to support intelligence analysis and operations.
What You Will Do
Provide POSTMAN software familiarization and discovery tradecraft support to IC users, collaborate with POSTMAN team members and customer staff, and identify opportunities to increase user adoption of POSTMAN software.
Why It Might Be a Fit
This role is well suited for a current or former intelligence analyst or intelligence instructor who enjoys helping users, developing tradecraft, solving problems, and working directly with mission partners.
Requirements
- Active TS/SCI with ability to obtain a CI Polygraph
- Bachelor's degree with a minimum of three years of experience working with, or as, an OSINT intelligence analyst
- Experience working with Intelligence Community and Law Enforcement Agencies
- Experience creating user guides and training end users for software platforms
- Ability to perform well in a dynamic, fast-paced environment
- Ability to solve complex problems in support of real-world national security missions
- Ability to work directly with teammates and customers to understand requirements and develop and implement solutions
- Self-motivated, creative, and organized
- Ability to clarify and accomplish tasks on time under limited supervision
- Ability to exercise sound professional judgment that builds relationships and helps prevent or resolve problems
- Excellent written and verbal communication skills
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