Outbound Sales Specialist

The Outbound Sales Specialist is responsible for engaging prospective and existing customers through outbound calls and other approved outreach channels. This role identifies customer needs, explains LegalZoom products and services, and guides customers toward solutions that support their personal or business goals.

What You Will Do

Make outbound calls to prospective and existing customers, build rapport, explain LegalZoom products and services, recommend solutions, and accurately document customer interactions.

Why It Might Be a Fit

The ideal candidate is motivated by results, comfortable conducting consultative sales conversations, and committed to delivering a professional customer experience on every interaction.

Requirements

• Previous sales, outbound calling, and contact center experience preferred.
• Strong verbal communication and active listening skills.
• Ability to build trust and establish rapport over the phone.
• Comfortable working in a goal-oriented, performance-driven environment.
• Ability to manage multiple customer interactions and follow-up responsibilities.
• Basic computer proficiency and the ability to learn customer relationship management and sales systems.
• Strong attention to detail and accurate documentation habits.
• Ability to work the required schedule on-site in Austin – Domain.
• Experience with consultative selling or needs-based sales.
• Experience selling professional, legal, financial, subscription, or technology-related services.
• Familiarity with CRM systems, dialer tools, and sales performance dashboards.
• Demonstrated history of meeting or exceeding sales and quality goals.

Benefits

• Medical, Dental, Vision Insurance
• 401k, With Matching Contributions
• Paid Time Off
• Health Savings Account (HSA)
• Flexible Spending Account (FSA)
• Short-Term/Long-Term Disability Insurance
• Plus other wellness benefits to include: Fertility, Mental Health, One Medical