Outreach and Community Engagement Supervisor

The Outreach and Community Engagement Supervisor provides day-to-day leadership and coordination of MDC's outreach and community engagement activities. This position supervises Outreach Coordinator staff and supports consistent, high-quality engagement with individuals, families, community organizations, and partner agencies.

What You Will Do

Provide day-to-day supervision, direction, coaching, and support to Outreach Coordinator staff. Plan and coordinate daily workflow, outreach activities, assignments, schedules, and community engagement activities.

Why It Might Be a Fit

The ideal candidate will have strong understanding of community outreach, relationship building, referral coordination, and community resource navigation. Ability to establish and maintain effective working relationships with community partners, employees, program leadership, participants, and the public.

Requirements

• Associate degree in Social Work, Human Services, Psychology, Sociology, Communications, Community Development, Public Administration, or a closely related field preferred; or an equivalent combination of relevant education and experience
• Three years of experience working in community outreach, human services, social services, community engagement, resource navigation, or a related field
• At least one year of experience providing lead, supervisory, training, mentoring, or team coordination responsibilities preferred
• Demonstrated ability to supervise, coach, mentor, and support employees while maintaining clear expectations and accountability
• Strong understanding of community outreach, relationship building, referral coordination, and community resource navigation
• Ability to establish and maintain effective working relationships with community partners, employees, program leadership, participants, and the public
• Strong interpersonal and communication skills, both verbal and written
• Demonstrated ability to work effectively with people from diverse backgrounds and experiences and an understanding of how systemic barriers may contribute to disparate outcomes
• Ability to organize and prioritize multiple projects, outreach activities, deadlines, and employee assignments in a fast-paced environment
• Ability to analyze outreach and service data, identify trends, and communicate findings to program leadership
• Experience maintaining accurate records and working with electronic databases, client management systems, or other electronic recordkeeping systems
• Proficiency with Microsoft Office applications and general office technology
• Knowledge of confidentiality requirements and appropriate handling of participant information, including HIPAA requirements where applicable
• Familiarity with motivational interviewing, trauma-informed practices, or other person-centered engagement approaches preferred
• Must have reliable personal transportation with a valid Washington State Driver’s License

Benefits

• Competitive salary
• Benefits package
• Paid time off
• Health insurance
• Retirement plan
• Learning budget
• Parental leave
• Wellness program
• Visa/relocation assistance
• Remote flexibility
• Stipends
• Bonus/commission
• Paid holidays