Outreach & Engagement Manager

Pomelo Care
United States, US
Category Marketing
Remote
Job Description
Pomelo Care is a rapidly growing, multi-disciplinary team dedicated to improving care for mothers and babies. They are seeking a highly skilled Outreach & Engagement Manager to drive enrollment and activation KPIs through coaching, training, and supervision. This role focuses on leading a team to improve enrollment rates, manage team performance, and enhance communication through data analysis.

Requirements

  • Lead, and manage a team of outreach specialists.
  • Analyze outreach performance metrics.
  • Monitor team calls and adherence to standards.
  • Maintain accurate documentation.
  • Identify process improvements.
  • Execute performance evaluations.
  • Develop and maintain team schedules.
  • Ensure compliance with regulations.
  • Foster a supportive team environment.
  • Experience with Medicaid policies is required.

Benefits

  • Competitive healthcare benefits
  • Generous equity compensation
  • Unlimited vacation
  • Membership in the First Round Network
  • Career development opportunities
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