Outreach Specialist (Community Response - Concord)

Requirements

• Conduct mobile and street outreach throughout Contra Costa County.
• Respond to dispatches from contractors and community for contracted locations.
• Work in close collaboration with the Anyone, Anywhere, Anytime (A3) program, the community or contracting authorities to ensure clients are connected to services requested.
• Provide guidance to team members, including communicating team goals and identifying areas for new training needed.
• Build trust with and assess the needs of unsheltered homeless persons encountered during outreach efforts; make initial contact and develop rapport with homeless adults, youth and families.
• Distribute survival supplies including but not limited to food, hygiene supplies, blankets, and socks.
• Administer intakes, housing assessments and other forms documentation as needed.
• Review and understand program data, as it pertains to reporting out with the Homeless Management Information System (HMIS).
• Assist homeless individuals with completing applications for services, transporting them to shelters, services, and other points as needed.
• Collaborate with Coordinated Entry programs and other County services to place homeless individuals in housing and enroll them into services.
• Provide targeted outreach to individuals who frequent emergency services but are not connected to stable housing and health services.
• Provide necessary referrals and information for temporary housing and community resources.
• Provide program materials to community partners around shelter services (outreach to motels, churches, merchants).
• Maintain and interact in a culturally sensitive, respectful, and professional demeanor.
• Attend and participate in weekly case conferences as part of the county-wide CORE outreach program.
• Attend community meetings with other service providers to share program information and coordinate services.
• Comply with all policies and procedures guiding the work of this position and the department overall.
• Attend training and meetings as required.
• All other duties as assigned.

Benefits

• Paid Time Off
• Retirement Plan