Role OverviewThe NYC Public Engagement Unit (PEU) is seeking Outreach Specialists to engage New Yorkers through various outreach tactics, assess their needs, and inform them of relevant City services and resources. The successful candidate will have experience with community-based outreach and/or case management, excellent communications and outreach skills, and a commitment to helping others.
What You Will Do
The Outreach Specialist will engage New Yorkers through door-to-door canvassing, phone calls, and peer-to-peer texting, provide ongoing case management to help New Yorkers access benefits, conduct outreach Days of Action and other community events, respond to incoming calls from the Tenant Helpline, and maintain ongoing reporting and communication with their assigned supervisor.
Why It Might Be a Fit
The successful candidate will know how to run an effective meeting, read the room, and build strong relationships with diverse groups of stakeholders. They will be able to synthesize input from staff with hard data to create viable outreach strategies.
Requirements
- High school graduation or equivalent
- Three years of experience in community work or community centered activities in an area related to duties described above
- Education and/or experience which is equivalent to '1' above
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