Outreach Supervisor

Heluna Health
Los Angeles, CA
Category Human Resources
Job Description
The Outreach Supervisor provides leadership in responding to diverted incidents and connecting individuals experiencing homelessness to services and resources. The position requires a Bachelor's degree in social work, psychology, or a similar field and at least one year of job-related experience working with individuals experiencing homelessness or vulnerability. The supervisor must have 3 years of supervisory experience and be able to work well with diverse staff and clientele.

Requirements

  • Supervisors must have one of the following qualifications:
  • A Bachelor’s Degree in social work, psychology, or a similar field and a least one year of job-related experience working with PEH or very vulnerable populations, preferably those living with mental illness and/or substance addictions;
  • An Associate’s Degree in social work, psychology, or a similar field and a least two years of job-related experience working with PEH or very vulnerable populations, preferably those living with mental illness and/or substance addictions;
  • A certification in substance abuse counseling by the California Association for Alcohol and Drug Educators (CAADE) or the California Consortium of Addiction Programs and Professionals (CCAPP) or Certified Peer Support Specialist or Certified Psychiatric Technician, or other mental health professional qualification agreed to by MOCS and at least one year of job-related experience working with PEH or very vulnerable populations, preferably those living with mental illness and/or substance addictions;
  • 3 years of supervisor experience;
  • Ability to work well with diverse staff and clientele including cultural, language, sexual identity, gender and other diversity considerations;
  • PREFERRED QUALIFICATIONS:
  • Residence within the Zones, zip codes, or Council Districts of the Pacific CIRCLE Zone: El Segundo, Westchester, Playa Del Rey, Playa Vista, Mar Vista, Venice, Palms;
  • Advanced level of knowledge of the client population and their complex needs including homelessness, financial instability, medical and mental health, and substance abuse;
  • Experience in a community-based setting serving ethnically diverse, low-income clients. Knowledge of community resources and experience in community settings;
  • Ability to use computers/internet to look up information and enter relevant notes;
  • Conflict resolution skills.
  • Customer service orientation.
  • Analytical ability and skills to handle and solve complex issues and problems.
  • Computer knowledge/skills or ability to learn.
  • Excellent oral and written communication skills.
  • Language capability: Spanish

Benefits

  • Paid vacation and sick leave
  • Paid holidays
  • Health insurance
  • Retirement plan
  • Life insurance
  • Disability insurance
  • Flexible spending account
  • Employee assistance program
  • Wellness program
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