Outside Service Technician

The Outside Service Technician performs installation and repair of industrial equipment, including electrical, mechanical, and gas engines, at customers' sites or branch locations. The role involves troubleshooting and repairing nail guns and staple guns, providing equipment operation and maintenance training to customers, and ensuring customer satisfaction.

What You Will Do

Troubleshoot and repair industrial equipment, demonstrate equipment operation and maintenance training, complete customer orders, submit documentation, communicate with sales team, and interact with customers to provide high levels of service and productivity.

Why It Might Be a Fit

The ideal candidate will have strong mechanical and electrical troubleshooting aptitude, experience working with cordless tool repair or 12v automotive, and ability to diagnose mechanical, electrical, and intermittent equipment failures.

Requirements

• Strong mechanical and electrical troubleshooting aptitude
• Experience working with cordless tool repair or 12v automotive
• Ability to diagnose mechanical, electrical, and intermittent equipment failures
• Ability to read parts breakdowns, wiring diagrams, schematics, and technical manuals
• Comfortable using hand tools, meters, soldering equipment, and electronic diagnostic tools safely and effectively
• Basic electronic repair experience such as soldering, wiring repair, capacitor replacement, or minor circuit board repair
• Ability to perform bench-level diagnostics and repair on electronic and electro-mechanical equipment
• Strong attention to detail and organizational skills
• Ability to work independently and manage workload effectively
• Basic computer skills for repair documentation and communication
• Ability to lift 50 pounds of customer product on a regular basis and up to 100 pounds on an occasional basis
• High school diploma or equivalent

Benefits

• Competitive Hourly Wage
• Comprehensive Benefits
• Medical, Dental, Vision
• 401(k) with company match
• Paid Time Off (PTO) and holidays
• Career Growth – Advancement opportunities with a growing national brand