Overnight Bell/Door Attendant – Part Time – One Dalton Street, Boston

Requirements

• Greets guests who arrive by private car, taxi, or limo by opening their car door and welcoming them to the hotel.
• Assists guests descending from cars.
• Issues appropriate valet parking ticket to guests who want car parked.
• Gives verbal greeting to guests arriving on foot.
• Opens hotel doors for all guests.
• Unloads guest luggage from car, tags it and issues claim tickets to the guest.
• Directs hotel guests to the Front Desk for check-in.
• Transfers luggage to the Bell Staff.
• Assures the smooth flow of traffic on the drive by directing guest cars and taxis to the appropriate positions and directing valet parkers to park cars.
• Provides guests with directions, recommendations, and information about the city and its attractions.
• Hails taxis as needed.
• Loads luggage in car for departing guests.
• Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolves customer complaints, assists customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, etc.

Benefits

• Hourly Rate: $24.89
• 401(k) Retirement Matching Plan
• Ability to experience our hotels as a guest through the Employee Travel program
• Highly competitive salaries and incentives
• Paid Sick Time Off
• Complimentary Employee Meals