Overnight Concierge

Planned Companies
Any Location, NJ
Category Customer Service
Job Description
Role Overview

Provide a warm and welcoming experience to tenants, guests, and vendors by greeting, announcing, and directing them. Develop relationships with tenants to provide individualized experiences based on their personalities, lifestyles, and needs.

What You Will Do

Greet and direct tenants, guests, and vendors, schedule reservations, plan events, provide referrals, and track mail and deliveries. Answer telephones, monitor the lobby, and maintain keys and access cards.

Why It Might Be a Fit

You will be a good fit if you have 3+ years of customer service experience, excellent communication skills, and knowledge of local attractions. You should be polite, friendly, and able to multitask with good time-management.

Requirements

  • 3+ years of customer service experience
  • Excellent written and verbal communication skills
  • Basic computer skills
  • Knowledge of local attractions and establishments
  • Ability to lift up to 50lbs when needed

Benefits

  • Medical, dental, vision, and other ancillary benefits
  • 401K with employer match
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