Role OverviewWe're looking for an individual who embodies the luxury lifestyle experience. As a Front Office colleague, you'll be responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience.
What You Will Do
Process forms of payment, respond to guest inquiries, and assist in the event of emergencies. You'll also be responsible for carrying out the Night Audit process and completing the overnight shift checklist.
Why It Might Be a Fit
If you have a passion for exceptional hotel service and a sharp sense of humor, this could be a great fit for you. You'll have the opportunity to create unique experiences and contribute to a culture of great design and superlative service.
Requirements
- Ability to stand for long periods of time
- Refined verbal and written communication skills
- Ability to work a flexible schedule including mornings, evenings, weekends and holidays
- A true desire to satisfy the needs of others in a fast-paced environment
Benefits
- Health and welfare plans
- 401(k) plan
- College Saving Plan
- Employee Stock Purchase Plan
- Paid vacation
- Holidays
- Sick leave
- Family bonding time
- Adoption assistance
- Discounted and complimentary rooms at Hyatt locations across the globe
- Free colleague meals during shifts
- Transit passes
- Wellbeing and educational assistance
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