Overnight Guest Service Manager

AccorHotel
Los Angeles, CA
Category Customer Service
Job Description
The Hoxton is seeking a Guest Service Manager for their team within the Los Angeles location. This role focuses on providing exceptional guest experiences, managing front desk operations, ensuring accurate data, and supporting team growth and development. The manager will be hands-on and actively involved in all aspects of guest and staff management.

Requirements

  • Experience in Front Office management, including team management.
  • Organizational skills and attention to detail.
  • Willingness to work both front and back of house.

Benefits

  • Competitive salary
  • Paid time off
  • Comprehensive insurance benefits
  • Food on the shift
  • Free night at The Hoxton
  • Training and ongoing development
  • Diversity and inclusion calendar
  • Team get togethers and parties
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