Role OverviewThis position will oversee the Front Office and Housekeeping divisions during overnight shifts, providing exceptional service to internal and external guests. The role will involve interacting with guests in stressful situations, ensuring sufficient staffing, and maintaining confidentiality of guest information.
What You Will Do
Responsibilities include instilling a calm approach in stressful situations, approaching guest opportunities with care and urgency, and maintaining strong relationships with team members across departments.
Why It Might Be a Fit
The ideal candidate will possess high energy, an entrepreneurial spirit, and strong communication skills, with a demonstrated ability to interact with people of diverse backgrounds and provide exceptional customer service.
Requirements
- Local 6 Union experience
- At least 2 years progressive management experience
- Hotel/Hospitality degree an asset
- Clear concise written and verbal communication skills in English
- Proficient in Microsoft Word and Excel
- Excellent organizational, interpersonal, and administrative skills
Benefits
- Salary range: $72,000 to $77,000 depending on experience
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