Parking Attendant PT

The Grand & Little America Hotel, Utah
Salt Lake City, UT
Category Customer Service
Job Description
The Parking Attendant provides a warm welcome and fond farewell to all guests and visitors utilizing self-parking facilities, ensuring the efficiency, safety, and security of the parking operation.

Requirements

  • Greet all arriving and departing vehicles and assist in gate system operations.
  • Accurately operate and troubleshoot parking gate systems, pay stations, and related equipment.
  • Traffic control and parking area management campus wide (Grand America, Little America, and associated lots).
  • Collect fees associated with utilizing parking spaces and follow all cash handling procedures.
  • Provide directions as necessary for both Little America Hotel, Grand America, and local attractions.
  • Monitor parking areas to ensure guest vehicle safety and report any suspicious activity or incidents to management.
  • Assist guests with accessibility needs, including directing them to ADA-compliant parking spaces and providing assistance as needed.
  • Maintain basic cleanliness and condition standards of the parking areas.
  • De-escalate guest concerns related to parking availability, location, fees, or gate issues in a professional and courteous manner.
  • Communicate with Guest Services, Security, and Engineering regarding equipment malfunctions, lot closures, or guest concerns.

Benefits

  • Health insurance
  • Paid time off
  • Retirement plan
  • Life insurance
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