Role OverviewAs a Parking Cashier / Customer Service Representative, you'll play a vital role in creating a welcoming experience for customers while ensuring the smooth operation of our parking facility. You'll welcome customers with a friendly, professional attitude and provide outstanding service. You'll direct patrons to available parking spaces and assist during peak traffic periods when parking is limited.
What You Will Do
You'll issue parking tickets, accurately record required transaction information, process payments through cash, credit card, validations, and other approved methods. You'll provide accurate change and receipts for all customer transactions, maintain accurate daily records, and keep the cashier booth clean, organized, and professional at all times.
Why It Might Be a Fit
We're looking for a people person who enjoys providing exceptional customer service in a fast-paced environment. You'll have experience handling cash and enjoy working independently while making a positive impact on each customer's day.
Requirements
- At least 18 years of age
- Previous cash handling experience (1 year preferred)
- Customer service experience with a focus on professionalism and problem-solving
- Strong verbal and written communication skills
- Ability to work efficiently in a fast-paced environment
- Ability to safely operate vehicles with automatic or standard transmissions
- Professional, dependable, and customer-focused mindset
- Ability to remain courteous and calm while resolving customer concerns
Benefits
- Free parking (where applicable)
- Flexible scheduling
- Paid holidays and wellness benefits
- Birthday floating holiday for eligible employees
- Employee Assistance Program (EAP) with confidential support available 24/7 for employees and household family members, including free counseling sessions
- Medical, Dental, and Vision Coverage
- Health Savings Account (HSA)
- Flexible Spending Account (FSA)
- 401(k) Retirement Plan
- Pet Insurance
- Commuter Benefits
- Supplemental Insurance Options
- Paid Vacation Time
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