PARKING MANAGER - COMMERCIAL

Ace Parking
Ontario, CA
Category Customer Service
Job Description
We are looking for a Parking Manager to manage a team of parking attendants and provide guidance and support to ensure all work is performed to the highest standards. The ideal candidate will possess strong leadership skills, excellent organizational abilities, and a passion for providing top-notch parking services.

Requirements

  • Manage day-to-day operations
  • Plan personnel utilization, interview, and selection
  • Develop and implement operational procedures
  • Oversee daily cash handling procedures
  • Manage and maintain parking lot equipment and facilities
  • Recruit, hire, train, and schedule staff
  • Hold team members accountable for their roles and responsibilities
  • Promote a culture of professionalism, accountability, and exceptional customer service
  • Monitor financial performance
  • Implement cost-control measures
  • Identify opportunities for revenue growth
  • Analyze financial data and implement strategies to maximize profitability
  • Set and track key performance metrics
  • Meet or exceed established performance targets
  • Train and motivate staff to provide exceptional customer service
  • Address customer inquiries, concerns, and complaints
  • Regularly assess service quality
  • Ensure that guests receive exceptional service
  • Monitor customer feedback and take corrective actions
  • Foster clear and open communication within the team and with other departments
  • Coordinate with property management
  • Conduct regular meetings with staff
  • Create a positive and supportive work environment
  • Encourage a healthy work-life balance
  • Offer opportunities for professional growth and development

Benefits

  • Medical, dental, vision, life insurance coverage
  • Flexible Spending Accounts
  • 401k
  • Vacation/Sick
  • Holiday
  • Discount programs
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