Role OverviewCL Support Services is seeking a Part-Time Appointment Setter to join their team. The successful candidate will be responsible for setting up service appointments and responding to online requests for customers looking to repair their home's foundation and other related services. The role involves providing excellent customer service over the phone, responding in real-time to new online service appointment requests, and accurately scheduling customer appointments using the Salesforce CRM system.
What You Will Do
The successful candidate will provide outbound customer service phone support for client locations in multiple states, respond to new online service appointment requests, accurately schedule customer appointments, and follow up with leads who have shown interest but have not yet scheduled.
Why It Might Be a Fit
The ideal candidate will have 1 year of previous call center, dispatch, appointment setting, or general customer service experience, be able to excel in a fast-paced setting, and possess strong verbal communication, writing, and typing skills.
Requirements
- 1 year of previous call center, dispatch, appointment setting, or general customer service experience
- Ability to excel in a fast-paced setting while working independently or as part of a team
- Strong verbal communication, writing, and proficient typing skills
- Meet or exceed weekly and monthly appointment-setting goals
- Must pass a pre-employment drug test and have a favorable background
Benefits
- Opportunities to earn bonuses and other incentives
- On-the-job training provided
- 401K and Roth
- Be a part of a competitive and friendly team
- Great management!
- Casual dress code (you can wear jeans to work)
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