Role OverviewWe are seeking a dependable Customer Service Advisor with strong communication and customer service skills to support customers through their entire visit, building trust, guiding service decisions, and performing basic automotive maintenance as a trained Lube Technician.
What You Will Do
Greet customers, review service needs, explain promotions and available services, provide unbiased recommendations, communicate updates, perform preventative maintenance, and ensure quality work.
Why It Might Be a Fit
Ideal candidates can build rapport, explain products confidently, and excel in fast-paced, team-oriented environments. A positive and energetic attitude, ability to succeed in a fast-paced environment, and commitment to safety procedures are required.
Requirements
- Valid U.S. driver's license and authorization to work in the U.S. (no sponsorship)
- Ability to stand for long periods; lift 50+ lbs.; bend, reach, crawl, and climb stairs
- Proven face-to-face customer service or sales experience
Benefits
- Employer/employee-funded medical, vision, and dental plans, prescription coverage, and telemedicine
- Employer-funded basic life & AD&D
- Bonus structure for JLU training completion
- Employee discounts on parts and services
- Optional life, accident, disability, and critical illness plans
- FSA and Dependent Care FSA
- Employee assistance programs, will preparation, travel assistance
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