Role OverviewThe Customer Service Representative supports daily store operations while upholding the company’s commitment to exceptional customer service. This role is responsible for cashiering, maintaining store presentation, ensuring food and beverage quality, and fostering a safe and welcoming environment for all customers.
What You Will Do
Deliver friendly, efficient, and accurate service at checkout while maintaining a positive attitude, communicate current promotions, loyalty programs, and product recommendations to enhance customer engagement, and perform safe drops, cash counts, and drawer balancing at shift end.
Why It Might Be a Fit
Strong customer service and communication skills, ability to multitask and stay organized in a fast-paced setting, self-motivated and dependable, with strong follow-through and attention to detail.
Requirements
- High school diploma or equivalent preferred
- Previous experience in retail, food service, or customer-facing roles preferred
- Basic knowledge of POS systems and cash-handling procedures
- CPR and First Aid training a plus
- Strong communication skills and the ability to work effectively in a team environment
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