Role OverviewWe are seeking a dedicated Community Manager to manage the day-to-day operations at our senior (ages 55+) manufactured housing community, Woodburn Estates (82 homes), located in Woodburn, OR. This role includes managing team members, daily activities, and resources of the property to achieve established budgeted financial and operational goals and ensures that the operation of the property complies with company policies and procedures and other laws and regulations governing manufactured housing operations.
What You Will Do
Represent Investment Property Group in a positive and professional manner at all times. Oversee the operational integrity of a manufactured housing community and support staff to ensure the company meets financial performance and compliance. Enforce lease agreements, community rules, and regulations.
Why It Might Be a Fit
You thrive in a lively environment with frequent interruptions and can quickly refocus on tasks. You are approachable and friendly, making residents feel welcome when they stop by the office.
Requirements
- 1+ years’ experience managing a manufactured housing or multifamily community of 100+ units.
- Strong interpersonal skills with the ability to foster positive relationships with residents and collaborate effectively with team members.
- Exceptional time management and problem-solving skills.
- Ability to handle conflict resolution, complaints, and provide a high level of customer service tailored to the community demographic.
- Experience with rent collection and delinquency management.
- Be able to identify areas for improvement and offer suggestions to improve the efficiency, productivity, and profitability of the property.
- Ability to deliver excellent customer service, including responsiveness to tenant needs and community engagement.
- Ability to handle complaints and ensure community standards are upheld.
- Strong verbal and written communication skills to interact with tenants, contractors, and local authorities.
- Familiarity with property management software and basic accounting systems.
- Marketing and sales skills to promote vacant lots or homes and maintain high occupancy rates.
- Must have a valid driver's license.
Benefits
- 401k with company match
- Accrued paid time off (PTO) of 1 hour per 30 hours worked
- Critical Illness and Accident benefits
- Employee Assistance Program through ComPsych
- Employee Referral Program
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