Role OverviewThe Community Success Manager will be a personal point of contact for 200+ families across multiple apartment communities, helping connect families to benefits. This includes the Viva 'financial wellness' package, access to healthcare through telehealth, free tutoring, and other benefits.
What You Will Do
Establish a relationship with property management, onboard with Viva, learn about Viva's mission and values, and become proficient with the Viva Benefits app. Conduct regular door-to-door outreach, build authentic relationships with residents, and educate them about available resources.
Why It Might Be a Fit
You will have clear goals but a flexible schedule, and the opportunity to collaborate with your Viva manager and property managers to schedule work. You will be motivated to help people and have a strong desire to learn about early-stage startups.
Requirements
- Intellectually curious generalist or 'T-shaped' professional
- Aspiration to learn about early-stage startups
- Motivated to help people
- Bilingual English/Spanish (strongly preferred)
- 2+ Years Experience: Helping deliver benefits (e.g. health, education, financial inclusion) directly to diverse families in an urban context
Benefits
- Flexible schedule
- Opportunity to collaborate with Viva manager and property managers
- Travel mileage reimbursement
- Clear goals
- Opportunity to learn about early-stage startups
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