Part-Time (Contractor) Community Success Manager

Viva Benefits
Jacksonville, FL
Category Healthcare
Job Description
Role Overview

The Community Success Manager will be a personal point of contact for 200 families, helping connect them to benefits such as financial wellness, healthcare, and tutoring. The role requires establishing relationships with property management and engaging residents in person and remotely.

What You Will Do

The Community Success Manager will engage residents in person, follow up with them remotely, track resident engagement, and help deliver benefits directly to diverse families in an urban context.

Why It Might Be a Fit

The ideal candidate is an intellectually curious generalist or 'T-shaped' professional with a motivation to help people, preferably bilingual in English and Spanish, and with experience in social work, public health, or law enforcement.

Requirements

  • Intellectually curious generalist or 'T-shaped' professional
  • Aspiration to learn about early-stage startups
  • Motivated to help people
  • Bilingual English/Spanish (strongly preferred)
  • 2+ Years Experience in helping deliver benefits directly to diverse families in an urban context

Benefits

  • Travel mileage reimbursement
  • Flexible schedule
  • Clear goals and autonomy to schedule work
  • Opportunity to participate in in-person gatherings or events
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