Part-Time Cross-Utilized Agent

United Ground Express
Any Location, PA
Category Operations
Job Description
Role Overview

The Part-Time Cross-Utilized Agent will be responsible for greeting passengers, providing a seamless check-in and ticketing experience, and resolving issues in accordance with company policies and procedures.

What You Will Do

Key responsibilities include greeting passengers, processing passenger information accurately, resolving issues, and ensuring compliance with company regulations and policies.

Why It Might Be a Fit

The ideal candidate will be comfortable working with computers, mobile devices, and new technologies, and will be able to maintain composure while managing customer challenges.

Requirements

  • Must be at least 18 years old
  • Must acquire and maintain credentials vital for the position
  • Successful completion of pre-employment process
  • Comfortable working with computers, mobile devices, and new technologies
  • Must be able to use radio electronic devices to communicate with co-workers or flight crew
  • Must be able to read, write, fluently speak, and understand the English language
  • Must be able to carry, bend, lift and turn with bags and other items weighing up to 70 lbs.
  • Able to perform a variety of physical activities including Pushing, bending, stooping, climbing, and working in tight spaces

Benefits

  • Competitive benefits
  • Competitive wages
  • Earned Paid Time off
  • Discounted travel for you and your immediate family
  • Career advancement opportunities
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