Part Time Customer Service

David's Bridal
North Charleston, SC
Category Customer Service
Job Description
We are looking for a Part Time Customer Service Representative to join our team at David's Bridal. The ideal candidate will be enthusiastic, curious, and customer-obsessed, with excellent phone skills and the ability to resolve conflicts. The CSR will be responsible for delivering a Five-Star Customer Service Experience to our customers, while maintaining a friendly and professional approach. The role requires a high school diploma or equivalent, and 1-2 years of prior retail experience. Benefits include rewarding environment, competitive pay, team bonus, and more.

Requirements

  • Welcome all customers with genuine, friendly enthusiasm
  • Use all systems to manage customer flow to deliver Five-Star Customer Service experience
  • Maintain all service vows and be prepared to meet customer needs
  • Address customer concerns with confidence
  • Promote alteration services and personalization options
  • Maintain a high standard of dress and store standards
  • Process orders, receive merchandise, and ensure first quality standards
  • Support cash wrap behaviors and processes transactions with accuracy

Benefits

  • Rewarding Environment
  • Competitive Pay
  • Team Bonus
  • Dayforce Wallet - Get Paid Early!
  • Referral Incentive Program
  • Generous Dream Maker Discount After First Pay Period
  • Vision Care
  • Supplemental Insurances- Critical Illness, Hospital Indemnity and Accidental Injury
  • 401K Program
  • Discount for Identity Theft Protection
  • Discounts for Home and Auto Insurance
  • Discounts for Mobile
  • Legal Benefits (MetLife Hyatt Legal Plans)
  • Pet Insurance
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