Part-Time Customer Service Representative (Bilingual)

ODK Media
Irvine, CA
Category Customer Service
Job Description
ODK Media, Inc. is seeking a Part-Time Customer Service Representative (Bilingual) to provide excellent customer service through various channels, including phone, chat, and email.

Requirements

  • Previous experience in customer service or call center roles highly preferred
  • Bilingual fluency in Korean (spoken and written) is required
  • Excellent communication skills, both verbal and written and a customer-first mindset
  • Basic computer skills and familiarity with customer service software/tool, such as FreshCaller and/or FreshDesk

Benefits

  • Catered lunch provided on all on-site days
  • Corporate parties, team bonding events, and much more!
  • Competitive salary and benefits package
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