Part Time Customer Service Representative

Raymour & Flanigan
City of Syracuse, NY
Category Customer Service
Job Description
Role Overview

As a Customer Service Representative, you will play an important role in the lifecycle of every customers' purchase, assisting with scheduling deliveries, managing payments, and addressing customer questions and concerns.

What You Will Do

You will work independently and on a small team to ensure our vision of enhancing the customer shopping experience is continually strengthened.

Why It Might Be a Fit

We are looking for someone who can provide genuine, friendly, personable, and professional service, with effective communication, interpersonal, and organizational skills.

Requirements

  • Consistently provide genuine, friendly, personable, and professional service
  • Effective communication, interpersonal, and organizational skills
  • Demonstrate excellent listening skills and the ability to multi-task within a fast-paced service environment
  • Proactively resolve escalated customer issues
  • Support sales and operations team members to go above and beyond by advocating for every customer's concerns and requests
  • Flexibility to work a retail schedule that includes days, nights, weekends, holidays, and events

Benefits

  • Health benefits
  • 401k with company match plus profit sharing
  • Cross training
  • Annual breakfast prepared by our owners
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