Role OverviewThe Part-Time Dispatcher acquires information to classify and prioritize emergency and non-emergent calls, providing firefighting, EMS, law enforcement services, and other emergency response resources to the public. The position serves as a liaison between field personnel, management, and outside public safety agencies.
What You Will Do
Effectively prioritize incoming phone calls, answer 911 calls, and alert appropriate vehicles and emergency responders. Communicate situational awareness, handle requests for mutual aid, and maintain constant contact with emergency responders.
Why It Might Be a Fit
The ideal candidate will have good judgment, effective communication skills, and the ability to work independently with a calm and stable demeanor during emergency situations.
Requirements
- Minimum 18 years old
- International Fire Service Accreditation Congress Certification as a Telecommunicator Level I & II and Hazardous Materials Awareness
- Advanced EMD certification
- Healthcare CPR certification
- Knowledge of emergency 911 communications operations
- Basic computer operations
- Knowledge of location and availability of emergency apparatus
- Ability to effectively communicate both orally and in writing
- Skill in operating emergency dispatch communications equipment
- Ability to work independently without immediate direct supervision
- Ability to maintain good working relations
Benefits
- Competitive compensation
- Flexible benefits package
- Diverse and supportive workplace
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