Part-time In-Room Dining Coordinator

Hyatt
Any Location, NV
Category Hospitality
Job Description
The In-Room Dining Coordinator delivers seamless and personalized dining experiences for guests at Hyatt Regency Lake Tahoe. This role involves recording and processing guest orders, offering menu suggestions, and coordinating deliveries.

Requirements

  • Answer and process in-room dining orders via phone, ensuring accuracy and clarity in order details.
  • Provide menu recommendations and accommodate guest dietary requests when possible.
  • Communicate and coordinate with in-room dining servers to ensure timely and accurate deliveries.
  • Process payment transactions, including room charges, credit cards, and cash payments.
  • Maintain up-to-date knowledge of menu offerings, promotions, and special requests.
  • Address guest inquiries and concerns with professionalism and problem-solving skills.
  • Ensure all in-room dining procedures align with Hyatt's service standards.
  • Assist in the preparation and coordination of amenities and special requests for guest rooms.
  • Maintain organization and cleanliness of the in-room dining office area.
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