Role OverviewThis part-time role involves responding to a high volume of phone inquiries, addressing each with care, detail, and empathy. The successful candidate will have good verbal and written communication skills, active-listening skills, and the ability to ask appropriate questions.
What You Will Do
Receiving incoming client calls, following detailed scripts, filling out intake forms while talking to clients, and receiving calls electronically and by live transfer.
Why It Might Be a Fit
The ideal candidate will have a professional phone voice, show customer care and concern, and be able to converse with various personalities to collect pertinent details to determine viability of their claims.
Requirements
- Good verbal and written communication skills
- Active-listening skills
- Ability to ask appropriate questions
- Accurate and fast typing skills
- PC/Computer skills in a Microsoft Windows environment
- Flexible schedule, including nights, weekends, and holidays
Benefits
- $20 / Hour with perfect attendance
- $18 / Hour without perfect attendance
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