Role OverviewThe Loan Servicing Specialist I performs various activities within the Loan Administration department. The role requires regular onsite attendance, ability to work well with others, and provides accurate and efficient customer service to internal and external customers.
What You Will Do
Responsibilities include maintaining accurate records, ensuring proper maintenance on loan accounts, auditing new loan files, and performing escrow analysis. The role also involves resolving issues with borrowers, branch, and customer support center personnel.
Why It Might Be a Fit
The ideal candidate will have a high school diploma or GED, one to three years of related experience, and strong computer skills. The candidate should be able to read, comprehend instructions, and write simple correspondence.
Requirements
- High school diploma or general education degree (GED) required
- one to three years related experience
- Ability to read, comprehend simple instructions, short correspondence and memos
- Ability to write simple correspondence
- Ability to effectively present information in one-on-one and small group situations
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