Role OverviewThe Part-Time Member Service Representative provides excellent service to members by answering telephones and providing credit union product and service information. They post transactions per member requests, transfer phone calls as needed, and make outbound courtesy calls to members. They also cross-sell credit union products and services.
What You Will Do
The main day-to-day responsibilities include answering telephones, providing product and service information, posting transactions, transferring phone calls, making courtesy calls, and cross-selling credit union products and services.
Why It Might Be a Fit
To be a good fit for this role, you should have a pleasant and friendly demeanor, excellent customer service abilities, and the ability to understand and retain detailed information on credit union products and services.
Requirements
- Pleasant, friendly demeanor
- Excellent customer service abilities
- Keyboarding including 10-key
- Accuracy in handling transactions
- Ability to understand and retain detailed information on Credit Union products and services
Benefits
- Medical
- Dental
- Vision
- Life/Disability/AD&D
- EAP
- Aflac
- 401k with Matching
- Paid Vacation/Sick/Float
- Paid Volunteer Hours
]]>