Part-Time Outdoor Adventure Guide

Hyatt
Austin, TX
Category Hospitality
Job Description
Role Overview

As a Part-Time Outdoor Adventure Guide at Miraval Austin Resort and Spa, you will be surrounded by natural beauty, supported by colleagues who value empathy and respect, and encouraged to grow personally and professionally. You will lead guest-facing programs for leisure guests and social and corporate groups, delivering a quality experience for all.

What You Will Do

Your main day-to-day responsibilities will include leading outdoor adventure programs, facilitating activities such as hiking, water activities, and climbing, and providing a quality experience for guests. You will also be responsible for maintaining equipment and related maintenance records and logs.

Why It Might Be a Fit

To be successful in this role, you will need to have strong interpersonal skills, customer service skills, group management skills, and critical thinking and problem-solving skills. You will also need to be flexible in regard to scheduling and daily duties, and have the ability to work in all types of weather conditions.

Requirements

  • 5+ years of experience in facilitation and/or guiding outdoor adventure programs
  • 1 – 2+ years guiding experience hiking
  • 1 – 5+ years of experience in facilitation of High and Low Ropes Elements
  • First Aid/CPR certification or ability to obtain within 30 days of start date
  • ACCT Facilitator Level I or II certification or willingness to complete provided training
  • Wilderness First Aid and Wilderness First Responder certification or willingness to complete provided training
  • Lifeguard certification or willingness to complete provided lifeguard training and pass lifeguard test required for role
  • Trained or willing to be trained at facilitating stand up paddleboard and kayaking
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
  • Ability to speak effectively before groups of customers or associates of organization
  • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
  • Ability to deal with problems involving several concrete variables in standardized situations

Benefits

  • iAm Days to spend a paid 8 hours experiencing Miraval, twice per year
  • Up to $1000 in Wellbeing or Tuition Reimbursement for personal and professional growth
  • Discounted and Complimentary Hyatt Hotel nights
  • Medical, Prescription, Dental and Vision Insurance on 30th day of employment
  • 401K with company match
  • Generous Paid Time Off program
  • Paid Family Bonding Time and Adoption Assistance
  • Complimentary daily colleague meals
  • Employee Stock Purchase Plan
  • Access to resort facilities including spa services, programs, hiking trails and fitness center
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