Role OverviewDieterich Bank is looking for a part-time Retail Banker to assist customers with new account set up, transactions, and online banking assistance. The ideal candidate has 1-3 years of experience in a face-to-face customer service role, preferably in banking.
What You Will Do
Assist customers with new account set up, complete transactions, process payments, and cash checks. Provide online banking assistance, fraud related questions, and address change requests. Sell and promote Dieterich Bank's products and services.
Why It Might Be a Fit
The role requires excellent communication skills, consultative skills to identify customer financial needs, and the ability to work well with others in a team environment. The ideal candidate is dependable, detail-focused, and able to organize efficiently.
Requirements
- 1-3 years of experience working in a face-to-face customer service role preferably in banking
- Associate Degree in business or related field preferred
- Must be dependable and able to work Saturdays on rotation basis
- Must possess excellent communication skills
- Proficient in the use of technology (Microsoft Office, online banking, apps, etc.)
- Must demonstrate our core values of Integrity, Value, Service Excellence, & Teamwork
- Ability to work well with others and in a team environment, and assist other departments as needed
- Maintain accuracy by remaining detail focused consistently, and have the ability to organize efficiently
Benefits
- 401(k) Plan- Employer matching available
- Discretionary Profit Sharing Plan
- Discretionary Bonus Plan
- Paid Time Off (Holidays, sick time, personal time, and vacation)
- 8 hours of paid time volunteer with a charity of their choice
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