Role OverviewThe Public Engagement Team is responsible for delivering participatory, audience-driven experiences to achieve Shedd's mission of sparking compassion, curiosity, and conservation for the aquatic animal world. The Public Engagement Facilitator delivers high-quality guest engagements, interacting daily with Shedd guests, youth learners, donors, and other stakeholders.
What You Will Do
Deliver a wide variety of experiences, ranging from small-scale, unscripted conversations in the galleries to small-group tours behind-the-scenes to large-scale presentations on a microphone for 1,000-person audiences in the Oceanarium amphitheater. Tailor content to various audiences, adapting key messages based on audience.
Why It Might Be a Fit
This position requires a strong ability to apply improvisational techniques and dynamically engage audiences off-script. Tailoring content to various audiences and rapidly adapting and evolving to guest and aquarium needs are important skills, as is the ability to connect with diverse audiences with cultural competency.
Requirements
- High School diploma, GED, or equivalent required
- 1+ years of experience in a role that requires daily communication with the public required
- Experience in education, public speaking, theatre, and/or improvisation preferred
- Experience delivering programs to a variety of audiences in a museum, zoo, or aquarium setting preferred
- Experience in aquatic science and/or biology preferred
- Bilingual (Spanish/English) preferred
Benefits
- Accrued Paid Time Off
- 401(k)
- Discounted Parking and Public Transit Subsidies
- Employee Assistance Program
- Employee Wellness program
- Employee discounts
- Employee Tickets
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