Part-Time Restaurant Server

Hyatt
Houston, TX
Category Customer Service
Job Description
Role Overview

Join the Thompson Houston Hotel team as a part-time restaurant server for a new destination restaurant concept. The role involves submitting guest menu selections, presenting food and beverage preferences, and creating a restaurant experience through style and service attributes.

What You Will Do

Responsibilities include upholding company policies, ensuring quality control, providing prompt and friendly service, communicating specials, and coordinating with kitchen staff. You will also monitor guest satisfaction, handle concerns, and process payments accurately.

Why It Might Be a Fit

The right candidate will gain menu knowledge, have opportunities for career growth, and enjoy a supportive work environment. The role demands exceptional performance, but reaps great rewards.

Requirements

  • Must be able to lift a minimum of 20lbs
  • Flexibility to work evenings, weekends, and holidays
  • Previous experience in a restaurant or customer service role is preferred
  • Excellent communication and interpersonal skills
  • Positive attitude, and enjoyment of the hospitality industry
  • Ability to work in a fast-paced environment while maintaining composure
  • Strong multitasking and time management abilities
  • Attention to detail, ensuring accurate order-taking and payment processing
  • Knowledge of food and beverage menus, including dietary restrictions and allergies
  • Basic math skills for handling payments and calculating tips
  • Flexibility to work in shifts, including evenings, weekends, and holidays
  • Physical stamina to stand, walk, and carry trays for extended periods

Benefits

  • Competitive pay
  • Opportunities for career growth
  • Supportive work environment
  • Paid holidays
  • Paid time off (PTO)
  • Health insurance
  • 401(k) or retirement plan
  • Learning budget
  • Parental leave
  • Wellness programs
  • Visa/relocation assistance
  • Remote flexibility
  • Stipends
  • Bonus/commission
  • Paid holidays
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