Role OverviewAs a Sales Associate at Marc Jacobs, you will drive sales & service by providing an exceptional client experience, engaging in clienteling, and assisting with the operations of the store. The role requires building the sale to achieve KPIs by establishing yourself as an expert and go-to source for styling expertise, seasonal trends, and product knowledge. You will also foster a culture of collaboration and open communication with colleagues and management.
What You Will Do
Responsibilities include consistently achieving or exceeding individual & store sales and other commercial KPIs, ensuring the store is always guest ready, building the sale to achieve KPIs, and capturing client data by cultivating new and existing client relationships.
Why It Might Be a Fit
The ideal candidate will have 1+ years' experience in retail, sales, or industry-adjacent role with a focus on customer service, demonstrated verbal and written communication skills, and a passion for the Marc Jacobs brand and product offering.
Requirements
- 1+ years' experience in retail, sales, or industry-adjacent role with a focus on customer service
- Experience in generating sales, building, and developing client relations
- Demonstrated verbal and written communication skills
- Delivers Excellence - demonstrates passion and empathy for clients, anticipates and exceeds client expectations
- Cultivate an Entrepreneurial Spirit - embraces change and new opportunities while remaining true to the DNA of Marc Jacobs
- Creative & Innovative - promotes curiosity, diversity, and collaboration – is open to disruptive ideas
- Excellent organizational, follow-up, and time management skills
- Passion for the Marc Jacobs brand and product offering
- Computer skills including operating a POS and navigating Microsoft Office suite
Benefits
- Paid holidays
- Vacation time
- Sick and personal time
- Medical, dental, and vision insurance
- 401k matching
- Discounts on travel, entertainment, and more through our partnership with PerkSpot
- Discounts on MJ products throughout the year, as well as access to discounts on other LVMH brands
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