Part Time Sales Lead - La Plaza Mall

Build-A-Bear Workshop
McAllen, TX
Job Description
A Sales Lead plays a dual role within the store, acting as both a Bear Builder and a Floor Leader on Duty during designated shifts. Their dedication to delivering exceptional guest service, fostering a positive environment, and driving sales goals will significantly contribute to the store's overall success.

Requirements

  • High school diploma or GED equivalent
  • Provide exceptional guest service by assisting guests in creating their personalized furry friends, ensuring a memorable and enjoyable experience
  • Actively engage with guests, demonstrating genuine enthusiasm for our brand
  • Create a warm and inclusive atmosphere for guests, fostering positive interactions, and guaranteeing that each guest leaves satisfied with their experience
  • Uphold operational excellence by consistently meeting brand standards and guidelines, ensuring a seamless and cohesive experience for all guests
  • Strong team commitment; be dependable, engaged, and helpful
  • Be a role model to others in providing exceptional guest service to ensure a memorable experience
  • Guide, support, and direct a team of associates to ensure smooth store operations and the achievement of sales goals
  • Model Experience First behaviors
  • Work with the management team to address and resolve issues, making effective decisions to ensure smooth store operations
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