Part Time Sales Team Leader - Copperwood Village, Houston, TX

James Avery Jewelry
Houston, TX
Category Sales
Job Description
Assists Store Management with in-store supervision, provides effective leadership to all associates, and displays the highest level of customer service. This position will function as a front line member of the Retail Store Leadership Team at our Copperwood Village location in Houston, TX.

Requirements

  • Resolves guest issues effectively.
  • Monitors and approves guest’s returns in accordance with retail policies.
  • Monitors associates guest service levels; provides feedback as needed.
  • Assists in the annual inventory process; ensures the process is conducted in compliance with established processes and guidelines.
  • Participates and assists in conducting regularly scheduled store meetings.
  • Implements plans to effectively participate in company special events and/or promotions.
  • Develops and conducts team building activities.
  • Monitors product trends and changes in retail and communicates to District Manager.
  • Ensures product care services meet/exceed operational standards.
  • Performs staging, setup, maintenance and replacement of display items using the visual merchandising guide parameters.
  • Ensures company security procedures are used to protect assets.
  • Reviews/creates employee schedules in the absence of Store Manager or Assistant Manager. or Co-Manager.
  • Approves store schedules ensuring schedule follows operational, and budgetary guidelines, and ensures customer service levels are met; if needed.
  • Consistently demonstrates strong written and verbal communication skills; a strong attention to detail and a high degree of organizational skills.
  • Must be able to multitask in a fast-paced environment.
  • Observe all safety regulations; participate in all safety training; report all unsafe conditions to the appropriate company personnel.
  • Adhere to all company policies including attendance guidelines; Freedom from harassment; and all electronic communication guidelines.
  • Assume lead role in absence of other leadership team members.
  • Builds and maintains effective relationships with internal and external stakeholders.
  • Collaborates with the team, both departmental and with cross functional teams to build positive working relationships and establish a high level of trust and credibility throughout the organization.
  • Assist in other areas as assigned by supervisor.

Benefits

  • Paid Time Off
  • 401k Matching
  • Retirement Plan
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