Part Time Sales Team Leader - Lower Heights District - Houston, TX

James Avery Jewelry
Houston, TX
Category Sales
Job Description
Assists Store Management with in-store supervision, provides effective leadership to associates, and displays the highest level of customer service in all areas. Responsible for resolving guest issues, monitoring guest service levels, and providing feedback as needed.

Requirements

  • Resolves guest issues effectively
  • Monitors and approves guest’s returns
  • Monitors associates guest service levels
  • Provides feedback as needed
  • Utilizes GUESTS program
  • Prepare and review supply order
  • Perform leadership responsibilities for store opening and closing duties
  • Provides leadership and training to associates
  • Assists in the annual inventory process
  • Participates and assists in conducting regularly scheduled store meetings
  • Implements plans to effectively participate in company special events and/or promotions
  • Develops and conducts team building activities
  • Monitors product trends and changes in retail
  • Ensures product care services meet/exceed operational standards
  • Perform staging, setup, maintenance and replacement of display items
  • Assists store management in maintaining company standards for overall store presentation
  • Processes employee purchases
  • Ensures company security procedures are used to protect assets
  • Reviews/creates employee schedules
  • Approves store schedules
  • Observe all safety regulations
  • Adhere to all company policies
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