Part-Time Sales Teammate

Buckle
Kansas City, MO
Category Retail
Job Description
The Sales Teammate position's primary responsibility is to fulfill our mission statement: “To create the most enjoyable shopping experience possible for our Guests.” Additionally, Sales Teammates perform a variety of sales, merchandising and operational tasks assigned by Store Management.

Requirements

  • Greet Guests with a friendly, engaging attitude
  • Answer questions regarding the store and its merchandise
  • Recommend, select, and help locate or obtain merchandise based on Guest needs and desires
  • Anticipate and fulfill Guest’s needs by suggesting additional items and creating a wardrobing experience
  • Maintain and share knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices
  • Achieve personal sales-per-hour, average sales and total net sales goals set by Store Management
  • Provide legendary service throughout the store in these top four areas: Front 5, sales floor, fitting rooms, and the register area
  • Help Guests try on or fit merchandise
  • Check out and bag purchases
  • Prepare merchandise for alterations
  • Knowledgeable of all exchange and return procedures for Guests and exhibit the ability to turn into a showmanship opportunity
  • Fill out and effectively use the Sales Presentation Guide (SPG) daily to accomplish goals
  • Meets or above performance standards in all Buckle business builders and guest loyalty including fit appointments, Buckle credit card and guest connect
  • Place Special Orders or call other stores to find desired merchandise
  • Maintain and build good Guest relationships to develop a client based business
  • Develop and maintain knowledge of Buckle’s customer service expectations in order to meet the needs of every Guest
  • Consistently perform leadership actions and maintain high standards, whether or not the Manager is present
  • Teammate Recruiting, Training and Development: consistently recognize recruiting opportunities
  • Maintain a professional and respectful attitude at all times creating a positive floor culture
  • Visual Merchandise Management: present merchandise in a manner that will maximize sales and achieve optimum merchandise turn
  • Operations: open and close cash registers, use magnetic card readers
  • Watch for and recognize security risks and thefts, and know how to prevent or handle these situations
  • Follow all Loss Prevention guidelines, including daily bag and purse checks
  • Communicate any policy violations and Teammate or Guest concerns to Store Manager, District Manager, and/or Human Resources in a timely, confidential manner
  • Understand and apply the Buckle’s Code of Ethics and all Buckle’s policies, procedures, and handbooks

Benefits

  • Teammate Discount
  • Performance Bonuses
  • Employee Assistance Program
  • 401(k)
  • Paid Sick Time
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