Role OverviewThe Sales Teammate position's primary responsibility is to fulfill Buckle's mission statement: 'To create the most enjoyable shopping experience possible for our Guests.' Sales Teammates perform a variety of sales, merchandising, and operational tasks assigned by Store Management.
What You Will Do
Greet Guests with a friendly attitude, answer questions, recommend merchandise, and provide legendary service throughout the store. Achieve personal sales goals, maintain a clean store, and perform merchandising tasks.
Why It Might Be a Fit
No prior experience or training required. Ability to work a flexible schedule, including mornings, evenings, and weekends. Must be able to lift and maneuver 30lbs throughout the store and backroom.
Requirements
- Greet Guests with a friendly, engaging attitude
- Answer questions regarding the store and its merchandise
- Recommend, select, and help locate or obtain merchandise based on Guest needs and desires
- Maintain and share knowledge of current sales and promotions
- Achieve personal sales-per-hour, average sales, and total net sales goals set by Store Management
- Provide legendary service throughout the store
- Help Guests try on or fit merchandise
- Check out and bag purchases
- Prepare merchandise for alterations
- Knowledgeable of all exchange and return procedures for Guests
- Fill out and effectively use the Sales Presentation Guide (SPG) daily
- Meets or above performance standards in all Buckle business builders and guest loyalty
- Place Special Orders or call other stores to find desired merchandise
- Maintain and build good Guest relationships to develop a client-based business
- Develop and maintain knowledge of Buckle's customer service expectations
- Consistently perform leadership actions and maintain high standards
- Teammate Recruiting, Training, and Development
- Visual Merchandise Management
- Operations
- Ability to work a flexible schedule
- Open and close cash registers
- Watch for and recognize security risks and thefts
- Follow all Loss Prevention guidelines
- Develop and maintain knowledge of Point of Sale ('POS') procedures
- Understand and execute all policies regarding payments, exchanges, and Loss Prevention practices
- Perform merchandising tasks
- Consistently maintain a clean, organized, and shoppable store
- Provide feedback to Store Manager and Leadership Team regarding merchandise handling concerns
- Communicate any policy violations and Teammate or Guest concerns to Store Manager, District Manager, and/or Human Resources in a timely, confidential manner
- Understand and apply the Buckle's Code of Ethics and all Buckle's policies, procedures, and handbooks
Benefits
- Teammate Discount
- Performance Bonuses
- Employee Assistance Program
- 401(k)
- Paid Sick Time
]]>