Part-Time Sales Teammate

Buckle
Any Location, MI
Job Description
The Sales Teammate position’s primary responsibility is to fulfill our mission statement: “To create the most enjoyable shopping experience possible for our Guests.” Additionally, Sales Teammates perform a variety of sales, merchandising and operational tasks assigned by Store Management (e.g. cashiering, merchandise display and pulls, register procedures, and routine cleaning of facilities).

Requirements

  • Greet Guests with a friendly, engaging attitude
  • Answer questions regarding the store and its merchandise
  • Recommend, select, and help locate or obtain merchandise based on Guest needs and desires
  • Anticipate and fulfill Guest’s needs by suggesting additional items and creating a wardrobing experience
  • Maintain and share knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices
  • Achieve personal sales-per-hour, average sales and total net sales goals set by Store Management
  • Provide legendary service throughout the store in these top four areas: Front 5, sales floor, fitting rooms, and the register area
  • Fill out and effectively use the Sales Presentation Guide (SPG) daily to accomplish goals
  • Meet or above performance standards in all Buckle business builders and guest loyalty including fit appointments, Buckle credit card and guest connect
  • Place Special Orders or call other stores to find desired merchandise
  • Maintain and build good Guest relationships to develop a client based business
  • Develop and maintain knowledge of Buckle’s customer service expectations in order to meet the needs of every Guest
  • Consistently perform leadership actions and maintain high standards, whether or not the Manager is present
  • Teammate Recruiting, Training and Development: Recognize recruiting opportunities, create relationships through Guest Loyalty and Guest Preferred, maintain a professional and respectful attitude
  • Visual Merchandise Management: Present merchandise in a manner that will maximize sales and achieve optimum merchandise turn
  • Operations: Ability to work a flexible schedule, open and close cash registers, use magnetic card readers, perform tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits
  • Watch for and recognize security risks and thefts, and know how to prevent or handle these situations
  • Follow all Loss Prevention guidelines, including daily bag and purse checks
  • Develop and maintain knowledge of Point of Sale (“POS”) procedures
  • Understand and execute all policies regarding payments, exchanges and Loss Prevention practices
  • Perform merchandising tasks, such as handling freight, re-merchandising, preparing displays, completing price markdowns, and transfers
  • Consistently maintain a clean, organized and shoppable store to fulfill Buckle’s mission statement
  • Provide feedback to Store Manager and Leadership Team regarding merchandise handling concerns
  • Communicate any policy violations and Teammate or Guest concerns to Store Manager, District Manager, and/or Human Resources in a timely, confidential manner
  • Understand and apply the Buckle’s Code of Ethics and all Buckle’s policies, procedures, and handbooks
  • Fulfill mission statement by performing job duties with a high level of customer service while contributing to a positive team spirit
  • Special projects and other duties as assigned

Benefits

  • Teammate Discount
  • Performance Bonuses
  • Employee Assistance Program
  • 401(k) (subject to additional requirements)
  • Paid Sick Time (where required by state)
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