Part-Time Specialist III, Financial Aid
Lone Star College
LSC-Kingwood, TX
Job Description
Job Description
PURPOSE AND SCOPE:
The PT Specialist III - Financial Aid is responsible for the timely completion of all financial aid applications, including FAFSA and scholarships and documentation. He or She assists with guidelines and documentation for satisfactory academic progress. He or She informs students of their Financial Aid Application status, helps students complete all necessary documentation/processes to assure the disbursement of the funds they're eligible for, and identifies any special circumstances that might qualify students for any additional Financial Aid.
ESSENTIAL JOB FUNCTIONS:
Assist students with the completion of all necessary documentation/processes
Analyze documentation being turned in by students to ensure it is accurate and complete
Record and scan documents that are received by the office to ensure our system office is aware and able to proceed in reviewing students account
Inform students of their Financial Aid Application status including visiting classrooms to provide financial aid information
Assist with demographic corrections; i.e., date of birth, name, or social security number
Analyze fee charges for attendance
Prepare appeals for the committee
Identify any special circumstances a student might be enduring that could qualify him or her for any additional Financial Aid
File and organize documents received to the office
Stay up to date with the latest Financial Aid upgrades, terms, and conditions to be prepared for the annual Financial Aid workshops offered by our Institution to our community
Responsible for other reasonable, related duties as assigned
KNOWLEDGE, SKILLS AND ABILITIES:
Attention to detail and ability to meet strict deadlines
Strong verbal, written, and interpersonal communication skills
Excellent customer service skills
Demonstrated ability and commitment to work collaboratively in a team environment
Commitment to academic excellence, exceptional service, and providing dynamic climate for lifelong learning
Ability to understand and perform complex oral and written instructions with little or no supervision
Ability to perform detailed work rapidly and accurately
Ability to plan, schedule, and manage projects, and assignments
Strong organizational skills and the ability to handle multiple tasks in a fast paced environment
Ability to maintain a positive attitude in a demanding work environment
PHYSICAL ABILITIES:
The work is sedentary. Typically, the employee sits comfortably to do the work. However, there may be some walking; standing; bending; carrying of light items, such as papers, books, or small parts; or driving an automobile. No special physical demands are required to perform the work.
WORK SCHEDULE AND CONDITIONS:
Equipment used includes, PC workstation running on a LAN in a Microsoft Windows environment, calculator, phone and other general office equipment
Interface with internal and external contacts as needed to carry out the functions of the position
Work is performed in a climate-controlled office with minimal exposure to safety hazards
REQUIRED QUALIFICATIONS:
High school diploma or GED
Must be in good standing with the Department of Education
PREFERRED QUALIFICATIONS:
· Bilingual in English/Spanish