Role OverviewThe Visitor Services Associate supports daily park operations by providing front-line customer service, assisting visitors, and supporting facility and administrative functions. This role serves as a primary point of contact for park visitors, vendors, volunteers, and program leaders while assisting with reservations, cashiering, facility monitoring, and general operational support.
What You Will Do
Serve as a primary point of contact for park visitors, process visitor transactions, assist with facility and park reservations, monitor merchandise and concession inventory, and maintain and manage park lost and found operations.
Why It Might Be a Fit
This role requires excellent customer service skills, working knowledge of front desk operations, and experience handling customer transactions and reservations.
Requirements
- One (1) or more years of professional experience in customer service, visitor services, hospitality, or related field
- Working knowledge of front desk operations, visitor assistance, and reservation systems
- Experience handling customer transactions, reservations, or cash register operations
- Ability to work effectively as part of a team and follow directions
- Basic proficiency with email and digital communication tools
- Valid Texas driver’s license
Benefits
- medical, dental, and vision coverage
- paid time off
- short- and long-term disability
- 401(k) retirement plan
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