Role OverviewThe Parts Associate is responsible for providing top-level support to customers, technicians, and sales associates in need of repair parts. They will locate the correct parts required and make recommendations for associated parts needed to do the job efficiently.
What You Will Do
The Parts Associate will communicate with vendors, designate shipping methods, process orders, and follow up to ensure the customer gets their repair parts when promised.
Why It Might Be a Fit
The ideal candidate will have strong communication, organizational, and time management skills, as well as the ability to work well with customers and co-workers.
Requirements
- Strong communication, organizational, and time management skills
- Above average computer skills: typing, NDS, Microsoft word, Microsoft excel, Powerpoint, etc...
- Demonstrate good decision-making skills in fast-paced environment
- Ability to work well with customers and co-workers, team player attitude a must
- Average knowledge of forklift, parts, and their functions
- General knowledge of inventory control methods
- Maintain PO system and monitor outstanding PO's
- Ability to utilize Dealer Portal for parts lookup and ordering for Toyota units
- Ability to source non-Toyota parts as well as all makes of aftermarket parts
- Follow all 5S policies and procedures
- Competitive spirit with a self-starter personality
- Occasionally operate forklift equipment (training internally provided)
- Company-provided parts procurement training is ongoing and required by the parts associate
- Must be able to lift 50 pounds
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