Parts Helpdesk Representative II

Hyundai Mobis North America
Any Location, CA
Category Customer Service
Job Description
Role Overview

Provide parts information support to dealerships, regions, and PDC's via phone, resolve customer and dealer backorder situations, and perform ancillary duties.

What You Will Do

Answer dealer phone calls, receive and respond to parts and order processing questions, coordinate special orders, and provide technical assistance.

Why It Might Be a Fit

Will work closely with dealers and internal teams to meet expectations, requires a professional, courteous, and friendly manner.

Requirements

  • High school degree
  • 2+ years of experience in a customer-facing role

Benefits

  • Health insurance
  • Paid time off
  • Retirement plan
  • Learning budget
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