Role OverviewAs a Parts Specialist, you will play a vital role in the fulfillment of parts requests across our family of LiftOne technicians and customers. You will be responsible for triaging parts requests, generating revenue for parts sales, and providing customer support throughout the order lifecycle.
What You Will Do
Monitor the parts request ticketing queue, provide customer service, collaborate with technicians and the procurement team, check availability of material, create and modify sales and/or service orders, assist customers in finding the correct parts, drive outbound sales calls, review and investigate material accuracy, and communicate order updates.
Why It Might Be a Fit
We're looking for hard-working, team-oriented professionals who enjoy working on new challenges every day. You will have opportunities for advancement, great benefits, and competitive salaries.
Requirements
- 4 years of relevant parts inventory, replenishment or equivalent combination of experience within the service industry
- High school degree or equivalent
- Strong customer-first attitude
- Past technician experience with parts knowledge a plus
- Ability to perform basic math functions
- Proficiency in using inventory management software, customer sales or service order tools
- Solid understanding of supply chain and service technician principles
- Demonstrated ability to review information, identifying errors or inconsistencies to maintain high levels of accuracy
- Strong problem-solving skills to quickly identify and address issues
- Ability to lift, carry, push, pull and/or otherwise move up to 50 pounds
- Current valid driver's license
- Ability to operate a forklift
Benefits
- Great benefits
- Competitive salaries
- Opportunities for advancement
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