Role OverviewThe Parts Team Lead performs multiple tasks related to branch retail trailer parts and accessory inventory coordination. Responsible for helping customers in identifying the parts and assemblies of new and used trailers for the purpose of replacement or repair of such items.
What You Will Do
Provides excellent customer service and communication for customer support by resolving their technical issues via phone, email, fax or online. Accurately identify OEM part based on product specifications, VIN numbers, microfiche and paper files. Investigate customer issues regarding part verification and delivery.
Why It Might Be a Fit
Ability to maintain an effective working relationship with management, mechanics, customers and vendors. Ability to work with hands to perform organization of inventory, use of power tools, and driving of company vehicle and or forklifts.
Requirements
- Minimum of 2 years' experience within a parts department.
- Valid Driver's License.
- Ability to lift up to 50Ibs.
- Ability to work with hands to perform organization of inventory, use of power tools, and driving of company vehicle and or forklifts.
- Proficient with computers, data entry and Microsoft Office Suite (Word, Excel, Outlook).
- Ability to assist with installing, loading/unloading of parts.
- Favorable background screening, physical, drug screening, and proof of work authorization in the United States.
Benefits
- Competitive compensation
- Benefits, including but not limited to dental, vision, and medical with employer contributions
- Retirement programs, including a Pension Plan and 401(k) Plan with employer match
- Tuition Reimbursement
- Paid holidays and vacation
- And more!
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