Passenger Assistant Service - SAN Airport

PrimeFlight
San Diego, CA
Job Description
The Passenger Assistant is dedicated to offering personal assistance and support to passengers, particularly those with special needs, ensuring a smooth and comfortable airport experience.

Requirements

  • Provide assistance to passengers throughout the airport
  • Assist passengers with mobility issues
  • Guide passengers through security checkpoints and customs areas
  • Offer information and directions regarding airport facilities
  • Help with luggage handling and transportation within the airport
  • Accommodate passengers with special needs
  • Respond to passenger inquiries and provide timely and accurate information
  • Assist in managing queues and crowd control in busy areas
  • Facilitate the boarding process
  • Collaborate with airline staff to ensure passenger needs are met
  • Maintain a friendly and professional demeanor
  • Stay informed about flight schedules, delays, and gate changes
  • Provide support during emergency situations in accordance with airport protocols
  • Ensure compliance with all airport security measures and regulations
  • Exemplify PrimeFlight customer service and safety standards
  • Perform any additional duties as assigned by management

Benefits

  • 401(k) with matching
  • health, dental, vision, and life insurance
  • paid time off
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